❓ Frequently Asked Questions
➤ What are your main products?
We currently produce Brushed DC Motors, Brushed DC Gear Motors, Planetary DC Gear Motors, Brushless DC Motors, Stepper motors, and AC Motors. You can check the specifications on our website or email us for specific recommendations.
➤ How do I select a suitable motor?
If you have motor pictures, drawings, or detailed specs like voltage, speed, torque, size, and working mode, please let us know. We can recommend a suitable motor based on your specific requirements.
➤ Do you offer customized services?
Yes, we can customize voltage, speed, torque, and shaft size/shape. We can also handle additional requirements like soldered cables, connectors, capacitors, or EMC components.
➤ How do you ensure motor quality?
We utilize strict inspection procedures: incoming material inspection against signed samples/drawings, in-process tour inspections, and final inspections before shipping to ensure high-quality standards.
➤ What is your lead time?
Generally, regular standard products take 25-30 days. Customized products may take longer. We are flexible and the exact timeline depends on specific order requirements.
➤ What are your shipping methods?
For samples and packages under 100kg, we suggest express shipping. For heavier shipments, we recommend air or sea freight, depending on customer needs.