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Products & Customization
Q: What types of motors are available?
We produce Brushed DC Motors, Brushless DC Motors, Planetary Gearboxes, and more. Specifications are available for review upon request.
Q: Do you offer motor customization?
Yes, we customize voltage, speed, torque, shaft size/shape, and can add connectors or capacitors as required.
Q: Can I order samples for testing?
Yes, sample quotes and proforma invoices are provided. Samples are dispatched following payment.
Q: How to choose a suitable motor?
Please provide technical specifications such as voltage, speed, torque, and dimensions or drawings for a professional recommendation.
Q: Do you provide custom motor design?
Yes, custom designs are available, though mold development costs may apply depending on requirements.
Q: What is the lead time for orders?
In-stock items: 5-10 days; Standard orders: 15-30 days; Customized products are evaluated on a case-by-case basis.
Q: What are the payment terms?
We accept TT and PayPal. Standard terms involve a 40% deposit and 60% balance before shipment.
Q: How is quality ensured?
Our dedicated QC team performs strict inspections from raw material sourcing to the final finished product.
Q: What shipping methods are offered?
Express delivery for samples or small parcels (under 100kg); Air or sea freight for bulk commercial orders.
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Frequently Asked Questions
1. How can I get a custom motor quote?
Simply share your required voltage, speed, torque, and physical dimensions. Our engineering team will evaluate and provide a tailored solution.
2. Are the motors CE and ROHS certified?
Yes, our products are fully compliant with CE and ROHS standards to ensure international quality and safety.
3. What is the minimum order quantity (MOQ)?
MOQ varies depending on the specific motor model. Please contact us with the model you are interested in for detailed information.
4. Can I visit the production facility?
Visitors are welcome! We request a notification at least 2 weeks in advance to schedule your visit appropriately.
5. How quickly will my inquiry be processed?
We pride ourselves on efficiency and aim to reply to all technical and commercial inquiries within 24 hours.
6. How is shipping handled for heavy bulk orders?
For large orders, we coordinate professional air or sea freight logistics to ensure cost-effective and safe delivery to your destination.
Sweg Motor
