Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
A: We are a factory specializing in micro DC motors and DC gear motors for more than 10 years.
Q2: Can you customize a motor if I cannot find a suitable one on the website?
A: Yes, we can customize a suitable motor according to our customer's specific technical requirements.
Q3: Do you have certificates for the motors?
A: Yes, we have CE, FCC, ISO, and other relevant certificates. We can also apply for other specific certificates if required.
Q4: How is your Quality Control process?
A: We have professional inspection staff on every production line. Finished motors undergo rigorous testing using machines such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
Q5: Is it possible to get samples for testing before a bulk order?
A: Yes, we provide samples to ensure the motor meets your application needs and quality standards before moving to mass production.
Q6: What is the typical lead time for customized orders?
A: Lead times vary depending on the complexity of the customization, typically ranging from 2 to 4 weeks for standard customized requests.