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Frequently Asked Questions
Q1. What are your terms of payment?
A: T/T in advance is our primary payment term. We also accept L/C and Trade Assurance for your convenience.
Q2. What is the estimated delivery time?
A: Generally, it takes 30 days after receiving your advance payment. The specific time depends on the items and the quantity of the order.
Q3. Do you offer OEM or ODM services?
A: Yes, we can produce motors based on your samples or technical drawings. OEM and ODM projects are fully supported.
Q4. What is the Minimum Order Quantity (MOQ)?
A: The MOQ varies depending on the specific product type. Please contact us with the model number for detailed requirements.
Q5. What voltages are available for these motors?
A: Our standard external rotor motors support dual voltage options, including 110V and 220V/230V at 50Hz/60Hz.
Q6. What certifications do your products hold?
A: Our production processes and products are certified under ISO9001, CCC, CE, and RoHS standards to ensure high quality and safety.