❓ Frequently Asked Questions
How to place an order?
Send us an inquiry → receive our quotation → negotiate details → confirm the sample → sign contract/deposit → mass production → cargo ready → balance/delivery → further cooperation.
Is sample ordering available?
Yes, samples are available for quality verification. Please contact us for specific sample arrangements.
Which shipping methods are provided?
We offer shipping via DHL, UPS, FedEx, TNT, EMS, China Post, and Sea freight. Other shipping methods can be arranged upon request.
What is the typical delivery time?
Delivery time depends on the order quantity. Usually, it takes 15-25 working days for standard production.
How is the payment confirmed?
We accept T/T and PayPal. Other payment methods may be accepted upon prior negotiation. A 30-50% deposit is standard, with the balance due before shipping.
What if my package has missing products?
Please contact our support team immediately. We will verify your order against the package contents and rectify any discrepancies promptly.